Terms and Conditions

Last Updated: January 18, 2022

Welcome to FixRight (“we,” “our,” or “us”). By accessing or using our website (the “Site”) or services, you agree to these Terms and Conditions. If you do not agree, you may not use our Site or services.

1. Use of Website

  • Information on this Site is for general purposes only.

  • We strive for accuracy but do not guarantee completeness or reliability.

  • You agree not to misuse the Site for unlawful, harmful, or disruptive purposes.

2. Services

  • FixRight provides handyman services, including but not limited to: Windows Repair & Installation, Garage Door Services, Door Repair & Installation, Locksmith Services, General Handyman Services, and Paint & Drywall Repair.

  • Service availability depends on scheduling, technician capacity, and location.

  • Quotes and estimates are subject to change after on-site assessment.

  • Unless expressly guaranteed in writing, services are provided “as-is” and results may vary.

3. Payments

  • Payments may be made by e-transfer or through Stripe, our third-party payment processor.

  • Full payment is due upon completion of services unless otherwise agreed in writing.

  • Receipts will be issued electronically.

4. Cancellations and Refunds

  • At least 24 hours’ notice is required for cancellations or rescheduling.

  • Cancellations with less than 24 hours’ notice may be subject to a fee.

  • Refunds, if applicable, are at our discretion and in accordance with the Ontario Consumer Protection Act.

5. Limitation of Liability

  • To the fullest extent permitted by law, FixRight is not responsible for:

    • Reliance on Site content.

    • Service delays, interruptions, or unavailability.

    • Third-party tools, links, or platforms connected to this Site.

  • Our total liability for any claim relating to services shall not exceed the amount paid for those services.

6. Intellectual Property

  • All Site content (text, images, logos) belongs to FixRight unless otherwise noted.

  • You may not copy, reproduce, or distribute any content without prior written consent.

7. Third-Party Services and Links

  • Our Site may include links to external websites. We are not responsible for their content, practices, or policies.

  • Use of third-party services (e.g., Stripe for payments) is subject to their respective terms.

8. Governing Law, Jurisdiction, and Dispute Resolution

  • These Terms are governed by the laws of Ontario and the laws of Canada.

  • Disputes will first be addressed through good faith negotiation.

  • If unresolved, disputes will be submitted to mediation or arbitration in Ontario before proceeding to court.

  • Any legal proceedings shall be brought exclusively in the courts of Ontario.

9. Force Majeure

FixRight shall not be held liable for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, labor disputes, government actions, pandemics, or power outages.

10. Updates to Terms

We may update these Terms periodically. Continued use of the Site or services after updates indicates acceptance of the revised Terms.

11. Contact Information

For questions about these Terms, contact:

FixRight
Phone: 1-800-555-5555
Email: info@fixright.ca